Resume

Currently
I was hired in my current position to smoke jump an “at risk” client relationship, and after 6 months the relationship was not only repaired but the client signed on for an additional statement of work three times the size of the original project. I am looking for a strong team environment that encourages growth, learning and teamwork. I want to work with a team that shares an esprit-de-corps for delivering excellence, on problems that matter.

Skill Set
• AWS, EC2, S3
• Agile with Scrum
• Work Flow Modeling
• Business Process Reengineering
• Cloud Computing migration
• Virtual ACD/PBX
• Virtualization and VOIP
• Octave
• Rally ALM
• Jira
• Java Script
• GIS/KML
• C#, VB, PHP, ASP, JSP, Python
• Drupal
• Google Maps API
• R Stats
• MySQL
• OLAP
• IIS
• Web Admin and Load Balancing
• AngularJS
• Selenium
• New Relic
• Stored Procedures, Schemas, Triggers
• ACH Processing
• Batch Credit Card Processing
• PCI Compliance
• Sahi
• Pushtotest
• Browsermob

Experience

2011 – Present
Technical Project Manager | Learning Objects Incorporated | www.learningobjects.com
• Coordinate the activities, contracting, milestones, release cycles, feature requests, risk mitigation plans, and go live planning to rebuild and transition a high volume (1+million hits/day) site with ecommerce and LMS backend to an elastic cloud hosted custom solution.
• Successfully Salvaged a Multimillion Dollar Client Relationship with Elsevier Inc., and drove an additional multimillion dollar Statement of Work from Kick off through delivery.
• Implemented an Agile Based SDLC with regular reporting on project velocity and quality measures.
• Performed Risk Identification and Mitigation across several projects totaling $4 million dollars in revenue.
• Successfully managed several long term, large scale project teams, resources and requirements while identifying additional revenue streams and opportunities.
• Worked closely with Executive management teams and stakeholders to forge a comprehensive program of project management, reporting, and quality assurance.
• Tools: Rally ALS, Rally portfolio manager, Jira, Prezi, R, Analog, Custom Google Analytics, Postgres, sahi, pushtotest, browsermob, selenium, AngularJS, New Relic, Django, Drupal, Octave

2002 – 2011
Director of Technology | JDB Fine Hotels & Resorts | www.jdbhotels.com
• Conceived and implemented the ongoing IT infrastructure supporting $26M in secure multi-currency sales transactions for an international hotel reservations firm.
• Designed the data structure and interface for the ERP system, including secure front-end transactional interfaces, multiple audience admin levels, 24 x 7 x 365 up time, real time pricing outputs, reporting, scalable infrastructure, CMS.
• Designed, transitioned and currently support a 30-person virtual team, including VOIP decentralized call center of inside sales order takers.
• Integrated into matrixed teams that include sales, marketing, financial, operations, administration, and account management from senior directors to operators.
• Implemented systems to streamline business fulfillment and measure, standardize, and raise the quality of customer service.
• Tools: VOIP, MS SQL, IIS, R, VPN, Firewall, Globetrack ERP system, Google analytics, google maps api, ASP.net MVC, PCI compliance, Drupal

2000–2002
Group Product Manager - Managed Hosting | Cable & Wireless | Sterling, VA
• Coordinate the product strategy, pricing, market research for a team of 12 and budget of 3M to specify and build Cable and Wireless’s Managed Hosting Platform for both Unix and Windows.
• Successful engineering, testing, and deployment of both platforms within 6 months
• Provide support and hands-on implementation of pilot customers Cingular Wireless and Dr. Spock
• Alteris, Ghost, Jumpstart, Sql Server, Exchange 2000, IIS, MTS, Application Center Server, Cisco 6509, CS11000 load balancers, Cisco 6000 and 2500 switches, Pix firewalls, Microsoft Internet Security and Acceleration server, BEA Application server, Netscape Web Server, Oracle HA, ATG Dynamo

2000
Senior Product Manager Knowledge Management | marchFIRST | Herndon, VA
• Managed team responsible for discovery, strategy, implementation, and rollout of various Managed Service offerings
• Complete product line responsibility for multiple ASP/Saas offerings

1999
Lead Architect | marchFIRST | Herndon, VA
• Managed a team of 15 (12 developers, 3 project managers) and budget of $1.25M to develop the Knowledge Management and Portal Vertical for the Public Relations industry, specifically Hill & Knowlton Online Media Room (OMR)
• Additional Project: Project lead on black ops team of 4 developers to stabilize www.biztalk.org
o Site from 85% to 99.95% uptime

1999-1999
Senior Architect | marchFIRST | Herndon, VA
• Technology lead for 5-person development team
• Planned, designed, and implemented Windows DNA-based applications

1997–1999
Senior Systems Analyst | PPG Industries Inc. | Pittsburgh, PA
• Responsible for Intranet, Extranet, and Internet sites for a Global 200 company, team of five. Replaced the mainframe-based system, which resulted in a $2MM/ year savings.
• Online MSDS (Material Safety Data Sheets) application, generated savings of $200,000 annually, Created a web-based system that catalogued for searching 900,000 individual documents and made them available in 3 languages.
• Built an online tracking system that allowed for customer insight into rail and truck replenishment of chlorine supplies. Allowing customers to specify safety stocks, replenish points, as well as specify cyclical supply parameters
• Designed, constructed, and delivered courseware for author and developer communities

1995-1997
CyberSales Inc. | Youngstown, OH | Managing Partner / Co-Founder
• Built business-oriented ISP from conceptual stages to operations
• Ran all daily operations
• Guided company to profitability within 6 months

Education
2012
Stanford Course on Machine Learning through Coursera

2012
MIT Sloan School Summer Program on Innovation and Technology

1998-2004
MBA Katz School of Business |University of Pittsburgh | University of Maryland

1991-1995
BA, Philosophy/Psychology | Youngstown State University Youngstown, OH

Conferences
TEDx Midatlantic 2012
Educause 2011
Canvas 2011
RallyOn 2012
Globetrack 2010
BIT 2010
BIT 2009

Users Groups
Globetrack Users Group
R Users Group

Certifications
MCSE+i

Hobbies & Volunteer
2006 – Present
Church
• Board of Directors for Cedar Ridge Community Church - Elected Treasurer
• Moved the church's infrastructure to the cloud and rebuilt the website on Drupal.
http://www.crcc.org
Marathons
• Trained dozens of runners
• Trained for and Run 40 marathons, triathlons, and Ultra Marathons in the past 10 years.
• Marine Corp Marathon, Baltimore Marathon, JFK 50 miler, Stone Cat Ale 50 miler, Peak Races Snow Shoe half marathon
http://www.athlinks.com/myresultsadv.aspx?rid=21243997
Volunteer
• Mentor of the year Woodland STARS Program 2008
• Lead and participate in the Feeding the homeless project
• Charter Member – DC Polar Plungers